Required Policies & Forms
- Property Owners and Managers' Guide Book
- Tenant Handbook
- Appendices 1 - 10
- Voluntary Compliance Agreement
- Corrected Settlement Agreement
- Effective Communication Policy
- Effective Communication Resource List
- *New* AcHP Questions and Answers
- *New* Summary of Policy Requirements
- HUD Poster and State Fair Housing Poster
- Self-Certification of Adoption and Compliance
- *New* Acknowledgment of Receipt of Tenant Handbook, Appendices, Summary of Policies, and Questions and Answers
- Requirements for Applications, Tenant Recertifications, and Marketing Materials
- Grievance Instructions and Forms
- Grievance Policies and Procedures
- Grievance Appeal Form
- Sample - Grievance Policy and Form
- Required Features of Accessible Units
- PMP Preparation Tips
- PMP Mandatory Affirmative Marketing Outreach Resource List
Policies and Forms
- Download Fair Housing Policies Related to Disability Guidance and Requirements for Owners and Property Management Agents.PDF (287 KB)
- Download Owner Policies Related to Disability.PDF (Spanish) (876 KB)
- Download Rental Occupancy Policies Related to Disability Tenant Handbook .PDF (512 KB)
- Download Rental Occupancy Policies Tenant Handbook.PDF (Spanish) (2421 KB)
- Download Appendix 1 - Definitions.PDF (332 KB)
- Download Appendix 1 - Definitions.PDF (Spanish) (365 KB)
- Download Appendix 2 - Notice of Right to Reasonable Accommodations and Auxiliary Aids Pursuant to Effective Communication Policy.PDF (333 KB)
- Download Appendix 2 - Notice of Right to Reasonable Accommodations or Modifications.PDF (Spanish) (1783 KB)
- Download Appendix 3 - Optional Request Form for Reasonable Accommodations and/or for Auxiliary Aids Pursuant to Effective Communication Policy.PDF (243 KB)
- Download Appendix 3 - Optional Request Form for Reasonable Accommodations and Modifications.PDF (Spanish) (1358 KB)
- Download Appendix 4 - Additional Information for Request for Reasonable Accomodations.PDF (336 KB)
- Download Appendix 4 - Addition Information for Request for Reasonable Accommodation or Modification Request.PDF (Spanish) (1378 KB)
- Download Appendix 5 - Approval or Denial of a Reasonable Accommodation Request, including Reasonable Modification and Effective Communication Requests.PDF (337 KB)
- Download Appendix 5 - Approval of Denial of a Reasonable Accommodation or Modification Request.PDF (Spanish) (1473 KB)
- Download Appendix 6 - Lease Addendum Tenant's Agreement to Vacate Accessible Unit.PDF (202 KB)
- Download Appendix 6 - Lease Addendum.PDF (Spanish) (1438 KB)
- Download Appendix 7 - Request for Priority for a Unit with Accessibility Features.PDF (325 KB)
- Download Appendix 7 - Request for Priority for more Accessible Unit.PDF (Spanish) (1505 KB)
- Download Appendix 8 - Supplemental and Optional Contact Information for Applicants.PDF (299 KB)
- Download Appendix 8 - Supplemental and Optional Contact Information for Applications.PDF (Spanish) (1217 KB)
- Download Appendix 9 - Property Management Contact Information.PDF (724 KB)
- Download Appendix 9 - Property Management Contact Information.PDF (Spanish) (1262 KB)
- Download Appendix 10 - Housing Resources for Tenants with Disabilities.PDF (427 KB)
- Download Appendix 10 - Housing Resources for Tenants with Disabilities.PDF (Spanish) (332 KB)
- Download *New* AcHP Questions and Answers.PDF (303 KB)
- Download *New* Summary of Policy Requirements.PDF (212 KB)
- Download Voluntary Compliance Agreement.PDF (944 KB)
- Download Corrected Settlement Agreement.PDF (4 MB)
- Download Effective Communication Policy.PDF (192 KB)
Construction/Retrofit Guidelines, Procedures, and Protocols
Required Posters and Documents
- Download AMI Income and Rent Limits.PDF (80 KB)
- Download Required Documents for Compliance with Policies and Procedures.PDF (215 KB)
- Download Rental Application Cover Page - Template.DOCX (34 KB)
- Download Annual Recertification Cover Page - Template.DOCX (27 KB)
- Download HUD Fair Housing Poster.PDF (43 KB)
- Download CRD Fair Housing Fact Sheet (English).PDF (765 KB)
- Download CRD Fair Housing Fact Sheet (Spanish).PDF (761 KB)
- Download *New* Acknowledgment of Receipt of Tenant Handbook, Appendices, Summary of Policies, and Questions and Answers (167 KB)
- Download Requirements for Applications and Marketing Materials.PDF (78 KB)
- Download Equal Housing Logo.PNG (30 KB)
- Download Universal Symbol of Accessibility.JPG (7 KB)
- Download Self-Certification of Adoption and Compliance.PDF (162 KB)
- Download *New* Assistance Animal Refund Log.PDF (199 KB)
- Download Acknowledgment of Receipt of Notification of the Voluntary Compliance Agreement (VCA) by Property Owners and Managers.PDF (185 KB)
- Download Unit Occupancy Survey Fillable with Cover sheet.PDF (210 KB)
- Download Utilization Survey of Occupancy.XLSX (106 KB)
- Download Tenant Move-In Notification.PDF (91 KB)